Privacy Policy

**Queen Mercy Beauty Supply** ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our business, visit our location, book services, or engage with us online.

---

## 1. Information We Collect

We may collect the following types of personal information:

* **Contact Information:** Name, phone number, email address
* **Booking & Service Information:** Appointment details, service history, preferences
* **Payment Information:** Payment confirmation details (we do not store full card or banking information)
* **Communication Information:** Messages, inquiries, and feedback
* **Online Information:** If applicable, information collected through social media or online booking platforms

---

## 2. How We Use Your Information

We use your personal information to:

* Provide and manage beauty services and product sales
* Schedule and confirm appointments
* Process payments and issue receipts
* Communicate with you about services, promotions, or updates
* Improve our customer experience and business operations
* Comply with legal and regulatory requirements

---

## 3. Sharing of Information

We do **not** sell or rent your personal information. We may share your information only when necessary:

* With service providers (e.g., booking or payment platforms) strictly for business operations
* When required by law or legal process
* To protect our rights, safety, or property

---

## 4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. Access to personal data is limited to authorized personnel only.

---

## 5. Your Rights

You have the right to:

* Request access to your personal information
* Request corrections to inaccurate information
* Withdraw consent for certain communications at any time

To exercise these rights, please contact us using the details below.

---

## 6. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

---

## 7. Changes to This Policy

Queen Mercy Beauty Supply reserves the right to update this Privacy Policy at any time. Changes will be effective once posted or communicated.

---

## 8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

**Queen Mercy Beauty Supply**
28 Blackfoot Road, Sherwood Park
Canada